Shipping Policy

 

Effective Date: [Insert Date]Last Updated: [Insert Date]

1. Shipping Locations

  • We offer international shipping from Istanbul, Turkey to destinations worldwide.

  • We provide express shipping for all orders via FedEx.

2. Processing & Delivery Times

  • Orders are processed within 1 business day.

  • Once shipped, deliveries typically take around 4 days.

  • Tracking information will be sent to you on the day of shipment.

3. Shipping Costs

  • Free shipping is available for orders to the United States.

  • For other countries, shipping costs may vary depending on the destination.

4. Tracking & Notifications

  • All orders are provided with a tracking number.

  • Customers can check their shipment status using the tracking number through FedEx.

5. Lost, Delayed, or Damaged Shipments

  • Once an item has shipped, it is beyond our control. Shipping times may be affected by external factors.

  • We are not responsible for lost or delayed packages.

  • If your package is delayed, please contact FedEx directly with your tracking number.

  • If an order arrives with manufacturing defects, incorrect sizing, or other obvious issues, we will work with you to resolve the matter.

6. Customs & Import Taxes

  • Buyers are responsible for any customs duties, taxes, and import fees that may apply.

  • We are not responsible for any delays due to customs processing.

7. Contact Information

For any shipping inquiries, please contact us at:
Email: info@mymetalgift.com.tr
Website: https://www.mymetalgift.com.tr/

Thank you for shopping with My Metal Gift!